Understand the service and access

A project can cover discovery, assistant instructions, business knowledge, voice selection, supported connections, testing and team handoff. The proposal identifies which tasks are included and who operates the system after launch.

Client software access and licensing must be confirmed for each project. A branded calling portal and software resale entitlement are not included by default. Company details or a logo on a widget do not establish those rights.

Phone numbers, call usage and connected provider costs are confirmed separately. An initial allowance is not a promise of recurring free minutes. Regional availability, number eligibility and support arrangements are checked before activation.